*** We are not able to provide any support for a while. *** Please ignore the following.
There's a difference between what is considered support & customization. We can only provide support on our Osclass templates and plugins. Officially, we will not offer help on customization of our osclass templates. Support is provided for our osclass templates as they are intended to function out of the box. Anything that changes the way they look or function by default is considered customization.
If time allows, we may try to help you with customizations if they are very easy to do, involves only a few lines of code and do not require a lot of time to complete. However, you should not count on it because we officially do not offer help on customization.
The scope of our support includes the following:
The scope of our support DOES NOT include:
With every support request, we will try to respond as soon as possible and solve the issue within our first response. In cases that we cannot do that in time, please be patient. For sure, we're trying to come up with a solution.